Joined
·
1,698 Posts
Okay, so it's not denim related, but I am sure you'll have the answers for me.
Bought some antique dishes off eBay. Four bowls. Seller said they were by a certain manufacturer and were in mint condition. They arrived and 3 of the 4 were by a different manufacturer, therefore not matching my current set (although it was close and only an untrained eye could probably tell) and the 3 also had small chips from the bottoms. I emailed the seller multiple times, he finally responded saying that he hadn't gotten my earlier messages and asked what I wanted to do. I wrote back and asked again for either a partial refund and I'll keep them all or I'll return them to the seller for a partial refund and shipping costs. No response back yet and the seller just posted positive feedback for me on eBay. This auction was originally closed on 10/22.
Should I skip the paypal dispute and go straight to a charge back? Can the seller do anything to hurt my eBay profile if I do this since he's already left feedback? Or should I just go through paypal. Thanks!
Bought some antique dishes off eBay. Four bowls. Seller said they were by a certain manufacturer and were in mint condition. They arrived and 3 of the 4 were by a different manufacturer, therefore not matching my current set (although it was close and only an untrained eye could probably tell) and the 3 also had small chips from the bottoms. I emailed the seller multiple times, he finally responded saying that he hadn't gotten my earlier messages and asked what I wanted to do. I wrote back and asked again for either a partial refund and I'll keep them all or I'll return them to the seller for a partial refund and shipping costs. No response back yet and the seller just posted positive feedback for me on eBay. This auction was originally closed on 10/22.
Should I skip the paypal dispute and go straight to a charge back? Can the seller do anything to hurt my eBay profile if I do this since he's already left feedback? Or should I just go through paypal. Thanks!