I recently sold something on eBay, and the buyer paid with Paypal. However, even though I have unconfirmed addresses blocked on my payment-receiving preferences, they still sent me a payment with an unconfirmed address. Come to find out, I hadn't blocked "non-U.S." payments, and so this payment was allowed to come through. Even though I state on my auctions that I only ship within the U.S., and the buyer listed a CA address.
And, dumbass me....I forgot to put "Confirmed address required" on the listing itself. (I usually do). So, I just sent the buyer an email telling them that I can't ship to an unconfirmed address, and that they would need to provide me with a confirmed address. I was also concerned that Paypal lists their account as "Non-U.S.", but has a U.S. mailing address.
Any tips for how to handle this situation? Should I go ahead and refund the money right now, and hope she can submit a payment with a confirmed address? I don't really care if I have to relist the item, I'd rather take the extra time to do that, then to get scammed out of my $50. From the threads I've read on here, I think it would be incredibly stupid for me to just send the item out to the unconfirmed address.
And yes, I did fix my payment receiving preferences to BLOCK non-US accounts in the meantime.
And, dumbass me....I forgot to put "Confirmed address required" on the listing itself. (I usually do). So, I just sent the buyer an email telling them that I can't ship to an unconfirmed address, and that they would need to provide me with a confirmed address. I was also concerned that Paypal lists their account as "Non-U.S.", but has a U.S. mailing address.
Any tips for how to handle this situation? Should I go ahead and refund the money right now, and hope she can submit a payment with a confirmed address? I don't really care if I have to relist the item, I'd rather take the extra time to do that, then to get scammed out of my $50. From the threads I've read on here, I think it would be incredibly stupid for me to just send the item out to the unconfirmed address.
And yes, I did fix my payment receiving preferences to BLOCK non-US accounts in the meantime.