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Discussion Starter · #1 ·
I recently sold something on eBay, and the buyer paid with Paypal. However, even though I have unconfirmed addresses blocked on my payment-receiving preferences, they still sent me a payment with an unconfirmed address. Come to find out, I hadn't blocked "non-U.S." payments, and so this payment was allowed to come through. Even though I state on my auctions that I only ship within the U.S., and the buyer listed a CA address.

And, dumbass me....I forgot to put "Confirmed address required" on the listing itself. (I usually do). So, I just sent the buyer an email telling them that I can't ship to an unconfirmed address, and that they would need to provide me with a confirmed address. I was also concerned that Paypal lists their account as "Non-U.S.", but has a U.S. mailing address.

Any tips for how to handle this situation? Should I go ahead and refund the money right now, and hope she can submit a payment with a confirmed address? I don't really care if I have to relist the item, I'd rather take the extra time to do that, then to get scammed out of my $50. From the threads I've read on here, I think it would be incredibly stupid for me to just send the item out to the unconfirmed address.

And yes, I did fix my payment receiving preferences to BLOCK non-US accounts in the meantime.
 

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If you are going to be that particular, state "ships to U.S. confirmed paypal address only". I have a confirmed paypal address in Canada, and a U.S. shipping address for anyone who does not want to ship to Canada, but they are not one and the same which is what I think you are asking for.
 

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Discussion Starter · #4 · (Edited)
I guess I'm just confused how you can have a non-US Paypal account, and list a U.S. address. Their ebay account is U.S. too....it just seems like an open invitation to a scam for me.

I should also add that the person is an ebay noob and has 90% FB. Ugh.
 

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If you want to be protected by the seller protection plan PP offers, you must ship to the CONFIRMED PP address.

YOu are open to a scam if you accept PP and ship to ANY unconfirmed address.
Refund immediately.
 

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Discussion Starter · #6 ·
Refunded. Now I guess I get to wait and see if she resubmits payment. She has a neg for NPB already on her ebay account, so I'm not holding my breath.

Then I will wait and file a NPB with ebay. I think you can select "unconfirmed address" in the dispute process....?
 

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I guess I'm just confused how you can have a non-US Paypal account, and list a U.S. address. Their ebay account is U.S. too....it just seems like an open invitation to a scam for me..
I have a non-us paypal account, cause (for job matters) i don’t permanently live in the States and i opened years ago, but i do have an address that is where i receive my Americans account and credit card statements, and this address is a Confirmed US address, that is also where i get my ebay shopping. What i am saying is that it is not so weird to have a non-us account with a confirmed (or not) US address. Also, i believe that some countries just don’t apply for the buyer/seller protection program, even if they have a confirmed US address. I don’t really know how it works cause i don’t sell but i do believe that for your own safety you should check out closely with paypal.
I guess that giving a refund was the best call
 
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