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  #1 (permalink)  
Old 08-02-2006, 11:19 PM
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major ebay issues

So I sold some Paige Laurel Canyon jeans on ebay for $85 shipped, and I ship right away, and I get this from the buyer:

"I received the jeans today, and they are very tight. You said they were new, but this style was out last year at Nordstrom, this is not the new Laurel Canyon, these fit different. Do you take returns? I found this exact pair at nordstrom rack for 74.00 with the tags still on."

I explained that they were not the new style, and that I hadn't claimed that they were, but the condition was new, without tags. I explained that it wasn't my responsibility that they found them for cheap with tags, and that I fulfilled my commitment by describing the item as it was, and shipping quickly.

I got another email saying that they were indeed not new, and that they had clearly been used. Which simply isn't true. This is a brand new ebayer with zero feedback.

I emailed back explaining that they were new, etc, but that if she felt further should be done to fix the problem, I'd try to work it out.

I don't know what on earth to do now, because I did my part, and feel like this ebayer has buyer's remorse and somehow thinks I should deal with it.

Help me!

(Or try to make me feel better)
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Old 08-02-2006, 11:22 PM
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http://cgi.ebay.com/ws/eBayISAPI.dll...%3AUS%3A1&rd=1

That's the auction...I thought I did a pretty good job?
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Old 08-02-2006, 11:23 PM
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Sounds like she is just trying to be cheap and get out of her binding contract as a buyer. Tell her you don't accept returns because the item was as described and if she found it cheaper, then tough: welcome to ebay.
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Old 08-02-2006, 11:25 PM
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these have a v-pocket and if the buyer thinks she knows so much about old versus new, she would have noticed that the new lcs are almost all u-pocket. you don't claim anywhere that it is a NEW style --- and it's not your fault that she mistakenly thought that it was. nothing in your list implies that.

she is fishing for a refund or maybe a partial refund. you did your best as a seller and supplied more information than some people do!

if she gives you negative feedback, she should realize that you've got the power to make her an ebayer with -1 feedback...

good luck some people.
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Old 08-02-2006, 11:29 PM
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Do you think it's worth it to get negged instead of returning?
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Old 08-02-2006, 11:31 PM
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they are VERY TIGHT? WHAT THE HECK? She is soo fishing for a refund because she found them for a better deal. absolutely not. you fufilled the seller contract, she's just dumb. if you do end up taking a neg, you'll put her into the -1 f/b range which means she won't be able to bid on most auctions. good!
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Old 08-02-2006, 11:32 PM
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I would only take them back if she will pay return shipping, too. it's not your fault she's being stupid. i dunno, I'm glad when I had a zero f/b buyer she didn't complain...she didn't leave me feedback either but hey, whatever..
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Old 08-02-2006, 11:35 PM
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You should NEVER have made any statement about "fixing a problem." There is no problem here, simply invalid and ridiculous claims. Tell her to pound sand.
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Old 08-02-2006, 11:36 PM
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I will start cancelling newbie ebayer's bids from now on, and have like 39289462176 pages of disclaimers...

I also replied in 2nd email that I will not return because I feel that the return is in fact based on her buyer's remorse and not my negligence as a seller.
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Old 08-02-2006, 11:41 PM
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i think there might be an option to automatically block 0 fb bidders from bidding. i know there is for -1. i just put most of those options on to avoid those bidders and left them, but maybe check.
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Old 08-02-2006, 11:50 PM
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Good, because this is such a pain in the effin bum. I remember why I hate ebay so much.
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Old 08-02-2006, 11:51 PM
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Thanks everyone for reassuring me!
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Old 08-03-2006, 05:45 AM
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You cannot auto-block 0 FB. Think about it... if you could, almost everyone would do it... then how would any newbie ever buy anything and get 1 FB???? I would never ever block 0 members. You started there too. Not all 0's are bad. Most I have no problem with. I find most non-payers have between 10-50
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Old 08-03-2006, 10:28 AM
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I am sorry to hear about your Ebay problems, unfortunately it comes with the territory I'm afraid. But I guess the question you have to ask yourself is what has more worth to you, keeping your 100% feedback rating (which to a lot of people is worth a lot) and losing some $ ? Or not lose money but get a negative feedback?

Personally, I would offer the refund and ask the seller to pay for the return shipping , this way if she agrees you don't lose a lot of $ , keep your positive feedback rating and just try to sell the jeans again, hopefully this time to someone that isn't nuts.
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  #15 (permalink)  
Old 08-03-2006, 08:41 PM
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New email:

Just please tell me if they have been washed, because right now they look perfect and I am just so afraid they are going to shrink if they haven't been washed. I wore them this morning for 15 minutes to see if they really do stretch out a little and they do look really good. The new Laurel Canyons are a different cut# so that could be why they fit tighter.

I guess she's happy...?
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Old 08-03-2006, 08:55 PM
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...she just left positive feedback
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Old 08-03-2006, 09:29 PM
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Quote:
Originally Posted by themeanjulibean
...she just left positive feedback
Your issue is done.
What a fool...
and what a fool indeed: Note the fake Antik she(the buyer) just bought also...
http://cgi.ebay.com/ws/eBayISAPI.dll...m=270013058287
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