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Old 12-03-2008, 08:39 AM
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Ebay issue - who is right?

I bought these boots on ebay a few days ago. Click.

The title clearly says 17" calf, and in the measurements, circumference is listed as 19" around.

I received them yesterday, and they are the 19" size (listed on the inside of the boot). I measured them as 20" around the top of the boot. She says that 19" refers to the circumference on the inside of the top of the boot but around to me clearly means the outside!

I e-mailed the seller and this is what she said:

Quote:
I don't know how else to explain it, yes David tate makes both sizes, that is why I specifically measure the calf and put 'their' circumference in the auction, because 19" isn't the calf width, that is the inside circumference of the boots, it stated in the auction where I measure the calf - I do this as a total convenience to my customers so they know exactly what they are buying. The circumference at the top isn't 20 inches, it is 19 you have to allow for the material, you would measure the inside of the top of the boots to get 19 inches.

There is no way I mislead you, I put every single meaurement in that auction, if you wanted to buy David Tates 17" boots - the calf would only measure about 15 1/2 inches, but the circumference at the top would be 17 - but buyers are very mislead by that - because David tate is saying their circumference is 19 or 17 inches NOT THE CALF - which is what buyers need to know, that is why I put BOTH measurements in the auction.
Should I file an item not as described?
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Old 12-03-2008, 08:55 AM
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Quote:
Originally Posted by Rivkah View Post


Should I file an item not as described?
Over an inch? No.
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Old 12-03-2008, 08:58 AM
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you dont have anything to lose by trying. let paypal decide, they're the only ones who matter
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Old 12-03-2008, 09:07 AM
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Quote:
Originally Posted by Rivkah View Post
She says that 19" refers to the circumference on the inside of the top of the boot but around to me clearly means the outside!
The inside measurement is the correct measurement to take considering that is the part that will actually fit around your leg. I really don't see where you have a case against the seller considering she gave all measurements & how she arrived at them.
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Old 12-03-2008, 09:10 AM
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Agree. Measuring the inside is correct. If there was like 3 inches wide of fur like uggs, would the measurement outside be at all relevant? Nope.
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Old 12-03-2008, 09:53 AM
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One inch? Hmm...
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Old 12-03-2008, 10:02 AM
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so do the boots not fit you at all because of the 1 inch? if not.. I don't understand why you'd file for a dispute over that..
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Old 12-03-2008, 10:04 AM
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Quote:
Originally Posted by idalis View Post
Agree. Measuring the inside is correct. If there was like 3 inches wide of fur like uggs, would the measurement outside be at all relevant? Nope.
Agree; the same applies to jeans as well; who cares how wide the outside is?



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Old 12-03-2008, 10:56 AM
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Originally Posted by carolicious View Post
so do the boots not fit you at all because of the 1 inch? if not.. I don't understand why you'd file for a dispute over that..
Yeah they don't fit, and I based my purchasing on the Zappos reviews for the 17" calf, not the 19" calf. I don't know why she would put 17" in the subtitle of the auction.
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Old 12-03-2008, 11:18 AM
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Just an inch change the fitting of the boots? Meaning could you just make them work? If not...

Then ask the seller for a partial and just list the item yourself if it doesn't fit-otherwise you will be still responsible for shipping the boots back for a refund.
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Old 12-03-2008, 11:18 AM
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Quote:
Calf Measurement - (measured 3 1/2 inches down from top of boot where boot lays on calf) - 17"

Circumference Measurement - (measured around top of boot) - 19"
I think she's pretty clear on what she meant..
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Old 12-03-2008, 04:25 PM
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Buy at retal stores where you can try them on.
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Old 12-03-2008, 05:19 PM
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a little late to the party?
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