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  #1 (permalink)  
Old 05-01-2007, 12:03 AM
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Damn, SFAM is awesome!

I've been scouring every store I know of to find replacement studs for my Fiji A's to no avail. So I emailed SFAM today to see if maybe they could send me some studs, or let me know where I could find some. They emailed me back right away and said I could call them for a replacement pair! Lol, I'm not gonna take advantage of them like that though, it's my own fault the studs came off, not a faulty product. I will call corporate to ask about the studs though. Just wanted to share how awesome they are!
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Old 05-01-2007, 12:05 AM
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nice to know that there are people who are not greedy and will not take advantage of the system.
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Old 05-01-2007, 04:25 AM
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^ lol but so true...

that's very honest of you babyj
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Old 05-01-2007, 06:29 AM
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a replacement pair of jeans?
wow... that's mighty wide of them.. and even more on your part for not taking advantage.
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Old 05-01-2007, 06:37 AM
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^^ I agree!! SFAM has always been very friendly when I have called them about various things.
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Old 05-01-2007, 07:40 AM
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good CS!!!
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Old 05-01-2007, 08:29 AM
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Nothing better than good customer service!
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Old 05-01-2007, 09:54 AM
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Awww...that is nice of them. If you got the studs though - wouldn't they be hard to put on? I looked at a pair of my studded jeans and they look like a pain to take off or put on.
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Old 05-01-2007, 09:58 AM
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i dont think it's wrong to ask for the replacement jeans. its not like you intentionally destroyed the jeans to get another pair. to me, it's like a lesson learned to not try it again.
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Old 05-01-2007, 10:03 AM
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if only everyone had great customer service like sfam! that is pretty awesome of them though!
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Old 05-01-2007, 10:17 AM
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Wow that's great!!!
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Old 05-01-2007, 10:22 AM
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That is awesome!
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Old 05-01-2007, 10:59 AM
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They do indeed rock! They quickly sent me a replacement pair of Nam A's when I ripped my first pair. I love that they are willing to stand firmly behind their product.
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Old 05-01-2007, 11:01 AM
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Quote:
Originally Posted by snowhite View Post
Awww...that is nice of them. If you got the studs though - wouldn't they be hard to put on? I looked at a pair of my studded jeans and they look like a pain to take off or put on.
Pain to take off - yes. They don't look so hard to put on, though. Just push the prongs through then fold them over.
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Old 05-01-2007, 11:25 AM
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I heart stories about good customer service Music to my ears...
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Old 05-01-2007, 11:27 AM
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I wonder if they would help me with the crystals that fell off of my BKKC A's? Where did you send an e-mail to, BabyJ?
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Old 05-01-2007, 11:39 AM
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This is really good to know, thanks for sharing.
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