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Old 03-24-2013, 10:57 PM
Denim Lover
Join Date: Dec 2010
Location: Canada
Posts: 385
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Customs Declaration - Seller Overstated

Just wanted to see what kind of advice I can get for my situation.
I bought an item from an Ebay seller but we just went through paypal. the item is low cost around, just under $30 and it is being shipped from US to CAN.
I know anything over $20 is subject to duties however it's safe to say that I am darn close to 100% that my item will go through with no charges.
Delivery was last Friday but I was at work and when I came back I found the door note for post office pickup and I owed around $25 so upon my calculation (minus Canada Post handling fee) that the item must have been declared at or around $100.

Seller says he didn't overstate which I am sure is a lie or he doesn't know what i am asking about.

should i just pay and get the seller to refund (which i am pretty sure he wont)?
should i just not pick up the item? (and have it return and claim item not received? i don't really wanna resort to this but i don't wanna pay another $25 which is the item's cost anyways).
can i dispute it on paypal (only if there is a high percentage of winning).

Gone to nowhere I've been before

Last edited by Horatio Horace; 03-24-2013 at 10:59 PM.
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Old 03-25-2013, 04:38 AM
spongebobfan13's Avatar
Denim Lover
Join Date: May 2006
Location: Eastern Ontario, Canada
Posts: 298
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It may be that customs opened your package and, possibly, valued it at $100? This has happened to me in the past.

You will have to pay the charges at the post office to get your package, unfortunately, but you can dispute it. The details/address will be on the form with the breakdown of the charges. I've done it a few times and have received my money back. Make sure to send a copy of the PayPal receipt/invoice to show how much you actually paid.

ETA: Your dispute is with Revenue Canada not PayPal.


Last edited by spongebobfan13; 03-25-2013 at 04:41 AM.
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Old 03-25-2013, 08:30 PM
Denim Lover
Join Date: Dec 2010
Location: Canada
Posts: 385
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So I went to the post office today and asked if I could see the package before paying (I told the post office clerk that I wasn't sure what the package was and why I had to pay).
Now I have confirmed that indeed the seller overstated the customs declaration.

Seller insists he didn't overstate and also he isn't sure what I am saying. In other words, he doens't want to be responsible for it.
Because of that, I don't want to pick up the item and incur the extra charges? What would you do?
Gone to nowhere I've been before
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Old 03-26-2013, 06:03 PM
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Join Date: Mar 2008
Location: Sunset Beach, CA
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How much did the seller state on the customs form? If he did indeed state more than you actually paid for the item itself (not including shipping), I would not accept the package.
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Old 03-30-2013, 11:29 PM
Denim Lover
Join Date: Dec 2010
Location: Canada
Posts: 385
Feedback: (4)
he stated it as $100. i'm not going to go get the package. thanks for both of your inputs.
Gone to nowhere I've been before
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