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Old 09-20-2012, 10:30 AM
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EBAY Shipping USPS

Hi everyone,

I just printed a shipping label through Ebay and it printed just fine, however, it didn't update on ebay with the tracking information like it normally does. It still shows "print shipping label".
Can I just update the screen with the tracking information or do I need to cancel and re-print? This has never happened to me before so not sure what to do.

Thanks for the help in advance!

K~
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Old 09-20-2012, 10:38 AM
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Is there somewhere to manually input tracking? I wouldn't cancel the label; it just might take a few minutes to update.
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Old 09-20-2012, 10:41 AM
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Yeah sometimes eBay is just screwy and doesn't update. It should correct itself but if it doesn't you can manually mark it as shipped and at the tracking info.
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Old 09-20-2012, 10:41 AM
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No need to cancel the label. Sometimes the tracking does not update right away (sometimes there is a glitch and it never updates) . You can enter it manually by going to the order details for the sold item. You can find this on your sold items page.
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Old 09-20-2012, 10:42 AM
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Quote:
Originally Posted by treasurehoard View Post
No need to cancel the label. Sometimes the tracking does not update right away (sometimes there is a glitch and it never updates) . You can enter it manually by going to the order details for the sold item. You can find this on your sold items page.
o hai
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Old 09-20-2012, 10:43 AM
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Thanks for the response, Angela. I believe there's a way to manually input a tracking number.
I just want to make sure that doesn't cause any problems if there was an issue with the package or the transaction.
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Old 09-20-2012, 10:45 AM
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OK, awesome! Thanks Amber and Mike!
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Old 09-20-2012, 07:01 PM
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Yeah this was happening to me last week, and even when i input it manually, it refused to take it. It fixed itself within a day
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Old 09-24-2012, 05:37 PM
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sorry guys, another question....I ended up manually inputting the tracking # and when I click on it, there's no update on the status of the package. Is that normal? Will it update when the package is finally delivered?

TY
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Old 09-24-2012, 05:41 PM
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Sometimes USPS doesn't scan it until it gets delivery. Because it is 'delivery confirmation' and not 'tracking' they aren't required to track it along the way, only when it's delivered.

I have found that sometimes when I put the DC # directly into the USPS website it shows more info than when I click on the link from ebay.
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Old 09-24-2012, 07:46 PM
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Oh, OK. Thanks Amber!
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