09-13-2012, 05:55 PM
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Join Date: Aug 2008
Anyone Else having Issues with Shipping Addresses?
I recently had two items returned to me (one ebay transaction, one paypal invoice) because the person no longer lived at the address the item was shipped to. When I contacted both buyers to verify their addresses both stated that it was shipped to the wrong address. One buyer had not lived there in 5 years. I had them go in and confirm that their Paypal address was correct and they stated it was. Did I just encounter two buyers who did not properly update their address in Paypal or is this happening to others? I shipped both items in the beginning of Sept.
Second, both buyers still want their items. I don't want to recharge shipping but feel I should not have to pay again. Both items are light weight and will be shipped 1st class so it is not a large amount of money and if I have to eat it I will.
Any advice would be appreciated. I am going to contact Paypal and see what they have to say. TIA
Looking for: Nothing right now until I sell some stuff!!