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Old 06-06-2012, 07:41 PM
tinad2004's Avatar
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Ebay non selling seller

so i won a pair of heels for an amazing price of .99 plus 11 dollar shipping paid for them right away and then an hour later the seller refunds me the money and says she will relist them ... i did email her saying she can not do that just because they didn't sell for the price she wanted ... i know there is something i can open against a non selling seller or is there a different way to go around it .. i really wanted my .99 cent shoes
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Old 06-06-2012, 09:11 PM
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You can report the seller and neg. That's about it.
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Old 06-06-2012, 10:36 PM
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Originally Posted by tinad2004 View Post
i know there is something i can open against a non selling seller (
According to ebay "If your seller doesn't complete the transaction, we recommend opening a case to report the issue." You have to go to the resolution department to file the issue (the top right of any ebay page under the customer support tab) and select that you have not received the item you've paid for. It may not let you right away since it hasn't been long since you paid or the item was won or even worse, if she refunded you already since it will show that you haven't paid (lovely automated system) so you may have to talk to ebay directly regarding this issue (either by phone or live chat if available) You most likely won't ever see those shoes in this lifetime, but at least she will get a mark on her account and get suspended if she continues this practice. You could always bid on them again (and hopefully win them at .99) and if she does it again, that's two strikes and so on and get he kicked from ebay, but that's another story. Anyway, good luck and I hope you get your shoes or at least get the seller in trouble for breaking contract as this is unfair since you won fair and square.
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Old 06-06-2012, 11:26 PM
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Best thing to do is neg them and move on. You won't be able to force the seller to complete the transaction.

It's very difficult to get a seller kicked off eBay for nonperformance. It's not a 3 strikes and your out thing like nonpaying bidders (although technically that system is rampant with abuse and buyers are allowed way more than 3 strikes if they know how to play the game). If you need to call eBay to file that report I would not waste your time. You are already not going to get the item, why waste more time on hold waiting for a rep to file a report that is not going to do anything to the sellers account.
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