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Old 05-20-2012, 03:53 PM
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Does Return Shipping have to be tracked in Ebay somewhere?

Hey guys,

I have received an item bought from Ebay that was not as described. After communicating with the seller through Ebay, they have agreed that they will accept the return for a full refund + return shipping. My question is, does the tracking number have to be uploaded anywhere on Ebay to keep track of the package? Or do I just message the seller with the tracking info myself? This is my first time having to send something back, so thanks for any feedback!
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Old 05-20-2012, 03:56 PM
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If there is no dispute you can just send it to the seller but doing so is a courtesy, not required. Buyers send me this info all the time when I approve returns, but I never even look at it.

If there is a dispute then you should add the tracking number there. This is required by eBay.
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Old 05-20-2012, 04:07 PM
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There is no dispute (thankfully!).

Thanks for the quick response!
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