03-06-2012, 03:47 PM
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Join Date: Jul 2009
Anyone used auctiva shipping insurance?
I'm sick of having international ebay buyers refuse to pay for insurable shipping services and then filing claims against me when their postal system steals their packages, so I'm thinking about requiring auctiva insurance on my international priority flat rate and first class packages. Has anyone used this before? Are they pretty good about coverage? How do they work for first class international / priority flat rate international (ie services that don't track all the way to the destination)? How could I prove that the package had been lost or stolen without tracking, ie when the buyer could just be scamming me?