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Old 02-21-2012, 06:16 PM
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International tracking question

I am ALWAYS sooo skeptical of selling internationally and this is one of the reasons. What the hell is going on with this tracking? Does this mean the seller is picking it up herself? Also if it comes back am I responsible for refunded the shipping back as well, that would be 76$ I would be out for NOTHING. I am sooo irritated!


"Your item could not be delivered on February 16, 2012 at 8:44 am in GERMANY due to the addressee requesting pick up. It is being held while the addressee is notified."

Detailed Results:

Addressee requests own pick-up - Item being held, addressee being notified, February 16, 2012, 8:44 am, GERMANY
Customs clearance processing complete, February 15, 2012, 1:28 pm, GERMANY
Customs Clearance, February 15, 2012, 1:27 pm, GERMANY
Customs Clearance, February 14, 2012, 8:22 am, GERMANY
Processed Through Sort Facility, February 14, 2012, 8:21 am, GERMANY
Processed Through Sort Facility, February 11, 2012, 4:47 pm, ISC SAN FRANCISCO (USPS)
Arrived at Sort Facility, February 11, 2012, 4:47 pm, ISC SAN FRANCISCO (USPS)
Processed through USPS Sort Facility, February 10, 2012, 7:24 pm, PORTLAND, OR 97218
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Old 02-21-2012, 06:22 PM
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what's the tracking number. just put it into dhl instead for germany. usps gives wacky messages. it likely means nada except that the package is waiting at customs

http://www.dhl.de/en.html
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Old 02-21-2012, 06:26 PM
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EC73 7828 939U S


that is the tracking number, I can't find it on DHL (never used that site before) but it does say through usps that it was 'attempted delivery' which is what scared me.


ETA: okay I see the last update on DHL says that it's been delivered to customs, that is normal right? It's been there 6 days.
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Last edited by Debbielovesu; 02-21-2012 at 06:28 PM.
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Old 02-21-2012, 06:28 PM
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UPU code / matchcode EC737828939US
Product / service DHL PAKET(parcel) (Germany)
Status from Thu, 16.02.12 08:44 hours The shipment has been delivered to customs
Next step The shipment is being delivered to the recipient's local customs office

Detailed progress of your shipment
Status notification




80%

Shipment delivered to DHL Shipment Processing in parcel center Customs Shipment has been successfully delivered

Date/time City Status
Fri, 10.02.12 08:36 h
--

The shipment has arrived at the parcel center of origin
Sat, 11.02.12 16:47 h
--

The shipment is being transported to the destination country
Sat, 11.02.12 16:47 h
--

The shipment has arrived at the export parcel center
Tue, 14.02.12 08:21 h
IPZ-Ffm, DE

The shipment has arrived in the destination country
Wed, 15.02.12 13:27 h
IPZ-Ffm

The international shipment has arrived at the import parcel center
Wed, 15.02.12 19:44 h
Saulheim, DE

The shipment has been processed in the parcel center of origin
Thu, 16.02.12 05:49 h
Osterweddingen, DE

The shipment has been processed in the destination parcel center
Thu, 16.02.12 08:44 h
--

The shipment has been delivered to customs
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Old 02-21-2012, 06:31 PM
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I love how the USPS one is something totally different, so everything is okay then even though it's been in customs 6 days?
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Old 02-21-2012, 07:20 PM
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yeah, totally normal. germany takes forever to move the packages from main customs
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Old 02-22-2012, 08:27 AM
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Germany is pain in the behind to ship to. It takes them forever to update the info on the DHL or USPS site. That is why I do not ship to Germany anymore with the exception of AF sweet members
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