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Old 02-02-2012, 06:07 AM
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DJ Premium Returns Question

the return slip for DJ Premium says item is to be returned in its original packaging...does anyone know if they care about the box or are they just talking about the plastic wrap the jeans were in? I brought the original box to UPS yesterday and it was going to be $13 and change to send them back (for jeans that were on sale for $55)...It looks like USPS Parcel Post will be just under $10 to send them back in the original box. I could EASILY fit them into a flat rate envelope, they are super lightweight skinny jeans. Can I do this or will they refuse them? Can they really dictate what packaging I must use for my return?
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Old 02-02-2012, 06:36 AM
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Not 100% sure but I think they are talking about the packaging for the individual items not the packing box. Example... shoe box for shoes... I really think you can ship them back in whatever as long as it gets there in good condition, but would call their customer service just to be sure.
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Old 02-02-2012, 07:13 AM
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I don't usually ship back in the original shipping box. I just keep the original bags and use a flat rate. I've never had a problem.
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Old 02-02-2012, 07:47 AM
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thanks, I'll just use flat rate.
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Old 02-02-2012, 08:09 AM
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Yes, they just mean the plastic bags, etc. Not the box.
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