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Old 01-17-2012, 07:57 PM
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Advice on an outside sales return/refund

I recently did a transaction with a seller outside of eBay and although the transaction went well, I have to return the item. What's the safest way to return the item? Open a dispute?
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Old 01-17-2012, 08:21 PM
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Contact the seller 1st to get them to authorize a return, if they will not then consider filing a dispute.
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Old 01-17-2012, 08:25 PM
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Oh sorry I meant to say she did authorize a return but I wanted to make sure I returned the item the safest way possible to ensure she's not just gonna take the item and not refund the money since there's no actual eBay transaction (just Paypal). Do I just make sure I get delivery confirmation on it?
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Old 01-17-2012, 09:29 PM
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Just get delivery confirmation or if it is over $250 sig confirm.

You can file a dispute if they do not refund. No reason to file if they are working with you.
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Old 01-17-2012, 10:06 PM
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Okay, that's what I wasn't sure about. Thanks Mike!
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