11-29-2011, 07:04 AM
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Join Date: Apr 2009
Location: Pittsburgh, PA
*Update* Ebay - first time returning an item
Please forgive me if something like this has been asked but I'm inexperienced on ebay when it comes to returns. I want to make sure I cover all my tracks.
I bought a NWT dress that had a very noticeable hole right in the front. The seller has been nice enough and agreed to take a return, but she told me that both the original shipping and the return shipping would not be refunded. I understand the return shipping, but I paid for the original shipping, so why wouldn't I get that refunded too? Would I have to open a claim to get it all back? How should I respond to her? I'd really like to avoid opening a claim, since she has been cooperative.
Also how can I ensure that the return address is confirmed? I can't seem to find it in our paypal transaction history.
Thanks in advance for any advice you can give!
Unless you find: AG 8 yrs grey skinnies or SFAM tailor grey gwens sz 27 for cheap!