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Old 10-26-2011, 06:04 AM
Denim Fan
 
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First time dealing with non-paying buyer! Need help!

Hi,

I sold a lot of three pairs of diesel jeans on 10/23. The invoice was sent right away because the buyer is located in Korea. Looks like the buyer is not going to pay. I contact him three times and nothing in return. Ebay says I will need to wait until 10/27 to open a non-paying case. Do I wait then open a case or I can just relist? What would you do as standard procedure?


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Old 10-26-2011, 09:05 AM
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William Rast Expert Asst.
 
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I would wait until the entire non paying bidder process is complete before relisting, just in case they pay. It has only been 3 days, as of today, since the auction ended. You aren't allowing much time for payment.

On 10/27 you can initiate the non-paying bidder dispute. It will send the buyer a reminder notice to pay. If they still do not pay or respond, then 4 days after that you can close out the case and get your final value fees refunded. I would wait until after the case is completely closed before you re-list.
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