10-11-2011, 08:19 PM
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Join Date: Feb 2009
Question to more experienced ebayers about non-paying bidders
I've done some selling on ebay but haven't had any trouble with buyers until now, and I was hoping to get some advice from more experienced sellers
I had a buyer (with 0 feedback) bid on a pair of jeans and win them. I got a "request to change order" message today along with the message "i won this item and realized they were the wrong size!!!!i wear asize 27" .
The size was very clearly stated (many times) in the auction and I'm not sure how anyone could miss it.
So if someone requests to cancel (for a non legit reason) as opposed to just not paying, do you usually go along with it or do you still file a non-paying buyer claim? It's not a terribly big deal to me if I end up relisting the jeans... it's more a matter of it being really annoying and I just want to handle it the best way. I feel like I am a pretty friendly and flexible seller, but this is just stupid! I also know everyone has had more trouble with no non-paying buyers lately so...
I am tempted to just tell them that they made the commitment to buy and that they need to pay or I will file a claim, but I'm not a high volume seller and my primary concern is not wanting leave myself vulnerable to them possibly retaliating and giving me negative feedback.
How would you guys handle it?? Thanks for any advice!