05-26-2011, 01:29 PM
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Join Date: May 2008
Location: Vancouver, BC Canada
Changed Paypal email but buyer's payment was sent to the old one
Looking to get some insight on this. I recently changed my paypal email address, set it to primary and confirmed it. I also updated ebay with my new email address as well.
Yesterday, a buyer sent me payment for an item. The transaction still says it's being processed by paypal when I checked ebay today.
When I logged into my new paypal email account, I noticed that I did not receive a notification of payment from the buyer. So I went and checked my old email and turns out the payment notification was sent there
I am so confused as to why this could be. Is it because at the time of the transaction when the item was sold, my paypal email wasn't changed yet? Now I'm worried that other payments will go directly to my old one instead (the old email account domain will no longer be supported by my email provider by the 31st).
Any help would be appreciated. Thanks!
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