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Old 11-01-2010, 11:13 PM
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Revolve & Price Match & First Time Customer

So I tried searching for any relevant threads on what I was looking for, I couldn't find any, either there's none, or I used bad search words. Anyways..

When Revolve does price match, how do you go about doing that? Do you call them and tell them where you saw it? This may sound dumb, but I just want to confirm that the item has to be the exact same colour as well right?

I also wanted to know since I've never ordered from them before, I would be entitled to the First Time Customer discount right? But could I use that on the item that I price matched?

Thanks!!

Sorry if I sound like a cheap-o, but I'm just trying to determine which site to order these cargos from.
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Old 11-01-2010, 11:42 PM
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I doubt they will allow for the first time customer discount to be used on an item that is price-matched as well.

When I have had them do price matches, I have always placed the order with them first and then e-mailed, called, or did live-chat to ask for the price match. They will then refund the difference. They do not price match all stores so you should ask them before you do it. Yes, it must be the exact same item/color. In some cases they match a discount that another store is running. For example, if another site is offering 30% off all True Religion brands jeans then Revolve will honor the 30% off on all their True Religion brand jeans as well, regardless if they are the exact jeans.
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Old 11-02-2010, 12:10 AM
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Oh okay, thanks.

Also, the pair I was looking for, I realized they don't have my size, and it says I can pre-order it, but it says the expected next day they will have the items in is Sept 30th ??? If I were to pre-order an item, when would be the time for me to call in for the First Time Customer discount??
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Old 11-02-2010, 12:18 AM
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I would just email them. They are very quick to respond. Love Revolve
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