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Buyer wants to return, but can you tell me what this means?

853 views 6 replies 4 participants last post by  luvapup 
#1 ·
Got an email from a buyer today and I am not sure what these numbers mean. Did I make a mistake?

I sold all the other pairs of Men's, so I can not refer to the tags. Can someone tell me what he is reffering to?

"Thank you for the prompt delivery after payment. Unfortunately I will have to return this item as it was my understanding that these jeans corresponded to PO# AG-4895, BM 745; not PO# AG-4891, BM 755. I shall pay the return shipping costs. Please provide a delivey address and I do apologize for any inconvenience. Thanks."

NWT Men's AG Adriano Goldschmied jeans filmore 36 34 - eBay (item 190423334053 end time Aug-08-10 04:26:09 PDT)
 
#2 ·
I just checked a pair of my AGs and they have the PO# but I have no idea what that corresponds to. There's a separate code that corresponds to the wash, so maybe the PO# has to do with the style :IDK
 
#3 ·
Thanks for checking for me. I tried to research it, meanwhile I asked him what he is reffering to. The wash code is Fusion and the style is Filmore. I think he is looking for an excuse to return them. :shake
If I listed it correctly, do I have to refund?
 
#4 ·
I called the Miami AG store this morning and was told the PO codes have no use for consumers and no reference to style nor wash. I responded simply this to the buyer, then a minute later I get POS fb, "item as described". HUH?:confused: Was he testing me? Now that he left Positive feedback can he still open a dispute to try and return them?
 
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