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Old 10-23-2009, 04:06 PM
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Printer is not working, shooting out blank pages. HELP!

I was trying to print out a shipping label to Canada on usps.com and my printer prepares the paper for printing and actually sounds like it's going to start printing but instead shoots out the paper really fast, still blank. I thought maybe something on the label wasn't correct so I kept going back to enter the info again. I have entered all the shipping info over 15 times and now I'm very frustrated. I thought maybe the black ink was too low so I installed a new black ink cartridge but it's still happening. Then I decided to test the printer by printing out anything from my yahoo drafts but it does the same thing, shoots out a blank page. So now I know it is not usps related.

I see a message that says 'to change the way your printer prints, click on the 'printer' icon in your system tray, which I did but I don't see anything that I think I should adjust. On the paper type it says automatic. I thought about changing the setting to inkjet paper but I really don't think that's it because I last printed out shipping labels on Wednesday with no problems and I haven't done anything to the printer since so I don't know why it's doing this today. I thought printing this label would be quick but it's already 35 minutes later and I still have no label. Anybody have a clue? Thanks!
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Old 10-23-2009, 04:24 PM
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what model ?
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Old 10-23-2009, 04:30 PM
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HP Deskjet 5550

I already tried rebooting the computer and starting again. Still having the same problem.
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Old 10-23-2009, 04:33 PM
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HP Deskjet 5550 & Blank Pages - fixyourownprinter.com
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Old 10-23-2009, 05:01 PM
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Thank you SOOOOO much, Mike!!! It is working now!!

This was the problem, same one that lots of others were having: The 5550's driver software (version 7.1) is apparently not compatible with XP SP2's "Data Execution Prevention" feature.

Go to My Computer, right click & select Properties. Choose the Advanced panel. Click the first Settings button, in the Performance Section. Choose the Data Execution Prevention panel. Choose the first radio button, "Turn on DEP for essential Windows programs and services only", not the second one "Turn on DEP for all ...."

I seriously HATE the DEP program. It has been wreaking havoc on my computer. This has been the worse computer week for me ever. Last week my computer stopped working and had to be fixed so I had no computer for 4 days. It was tested for hardware and system problems but passed. Likely Windows XP was corrupted, computer was wiped, and all programs had to be reinstalled.

Ever since I got my computer back this week I haven't been able to upload photos on my auction template service using my previous method. Yesterday I wasn't able to upload at all. I downloaded Java for the multiple upload and after that DEP kept forcing me to close Internet Explorer every time I tried to upload photos. So I deleted Java, emptied it from the recycle bin, and still couldn't upload photos. Finally I DID change the DEP settings yesterday to try to solve that forcing Internet Explorer to close problem. My friend finally figured out I had to uncheck the 'enable memory' option somwhere. Then had to download Java again and was able to upload photos several hours later.

Would have never guessed the DEP was responsible for the printer not printing too and since I didn't change any printer settings, didn't think to look there. I didn't have DEP before but it must have been necessary when XP was reinstalled? I wish I could just turn it off or delete it altogether but you can only turn it off with Windows Vista, not XP.
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Old 10-23-2009, 05:11 PM
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np

my printers are always screwing up. Usually just google the printer model + what ever the problem is and you will probably find the solution.
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